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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Simpson

May 7, 2025

5  out of  5
rating by David Simpson
"Thersa was incredibly responsive, listened to our needs, and developed very affordable insurance plans for our home and autos. This was a much more rewarding interaction than we've had with our previous insurance company with whom we worked for 30 years."
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Camille Hamilton

April 29, 2025

5  out of  5
rating by Camille Hamilton
"Property & Casualty insurance can be overwhelming. Thersa is so great at breaking it down and explaining all of the options. She and her team do a fantastic job of assisting when things are not going well. I highly recommend Thersa at Kyle Sherburne State Farm for all of your P&C insurance needs. You will not be disappointed."
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Raymond Morris

April 27, 2025

5  out of  5
rating by Raymond Morris
"Everything went as smooth as possible, plus a savings of over $3,000 across four policies."
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nancy guadarrama

April 26, 2025

5  out of  5
rating by nancy guadarrama
"I had the pleasure of working with Thersa. She provided top notch service, we got home and car insurance at a great rate that was all finalized within a few hours."
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Geoffrey Bean

April 25, 2025

5  out of  5
rating by Geoffrey Bean
"I’ve been with Kyle Sherburn State Farm for over 15 years, and I can’t say enough good things about the experience. I’ve worked with Chera the entire time, and her service has been nothing short of exceptional. Every interaction has been handled with thorough explanations, great follow-ups, and outstanding customer service. I’ve never had a single issue in all these years — just consistent, 5-star service. Highly recommend Kyle Sherburn State Farm for anyone looking for an agent who truly cares about their clients."
We responded:
"Thank you for reviewing our State Farm office! You have truly been a remarkable person to work with for these last15 years! You are more than a client of our office; you are family! "
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Summer p

April 24, 2025

5  out of  5
rating by Summer p
"I have been with Kyle Sherburne state farm for 17years and still the most competitive rates. Chera has been my agent the whole time and is always so helpful and easy to get in touch with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Germod Williams

April 24, 2025

5  out of  5
rating by Germod Williams
"Kyle Sherburne entire State Farm office are excellent! Specifically Chera is awesome! She makes it a priority to get things done and make things happen & all of the staff are courteous and do a great job when speaking with them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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April OConnell

April 23, 2025

5  out of  5
rating by April OConnell
"We had a roof leak and State Farm pulled through for me. Chera was amazing every stop of the way! Thanks for all your help in a stressful time!"
We responded:
"We appreciate your review! We are so happy to hear that we helped in your time of need. We are always here to help!"
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Bev Williamson

April 22, 2025

5  out of  5
rating by Bev Williamson
"Thersa, was Professional, efficient, and knowledgeable. She offered us policies that were affordable with sufficient coverage. We are 100% satisfied!"
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Shbarbara Williams

April 22, 2025

5  out of  5
rating by Shbarbara Williams
"Kyle Sherburne State Farm Agents office is the ABSOLUTE BEST! Chera is my go to for EVERYTHING and in between. She takes care of all of my family Insurance needs with no hesitation. She goes above and beyond! Chris and everyone else in the office are very nice as well!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ashley Flores

April 22, 2025

5  out of  5
rating by Ashley Flores
"If you’re looking for an insurance agent- look no further. Everything was seamless! Great customer service and very knowledgeable!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cameron O'Connell

April 17, 2025

5  out of  5
rating by Cameron O'Connell
"We have worked with Chera for many years, and she always been amazing. She is incredibly knowledgeable, responsive, and genuinely cares about finding the best insurance solutions tailored to our needs. In fact, we touch base every year to double check that we have the appropriate coverage. Chera makes the entire process smooth and easy, answering all of our questions patiently and ensuring we feel confident about our coverage. Her professionalism and friendly approach make us feel like valued clients every time. We highly recommend Chera to anyone and everyone looking for a trustworthy and dedicated insurance professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Chera provides at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Michael Kelly

April 17, 2025

5  out of  5
rating by Michael Kelly
"I've been with Kyle as my agent for all of the 2000's!! Chera takes care of every issue we have had for all those years. ALL of my insurance needs are through Kyle and team. If you are looking for a hands on agent, this is the team for you."
We responded:
"Thank you for your 5-star review! We are honored to have you as part of the KS Agency family. My State Farm team and I are happy to be your good neighbor for all that time and look forward to doing so for many many years to come. "
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Pablo Andres Gomez

April 16, 2025

5  out of  5
rating by Pablo Andres Gomez
"Shoutout to Thersa at Kyle Sherburne State Farm! She's knowledgable, friendly and always goes above and beyond. Whether it's answering questions, finding the best coverage, or just being kind, she makes the whole experience smooth and stress free. Highly recommend if you're looking for someone who truly cares!"
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Debra Moy

April 12, 2025

5  out of  5
rating by Debra Moy
"I had St. Farm for many years but decided to give another company a try. After a year I gave Thersa at Kyle Sherburne's office a call. So glad I did! She was very helpfull and made suggestions that will save us money. Thank you Mr. Sherburne an staff."
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John Blankenship

April 9, 2025

5  out of  5
rating by John Blankenship
"Kyle Sherburne State Fqrm has been taking care of my home and auto insurance for several years now. They have exceeded my expectations and are always courteous and professional. I would highly recommend them for any type of insurance coverage. They make you feel like part of their family. John B."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We want to make sure that everyone feels like family!"
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Chris Wenstrom

April 9, 2025

5  out of  5
rating by Chris Wenstrom
"Thersa has been very helpful to me. She always explains things carefully and I have really enjoyed working with her!"
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Pamela Nagawa

April 9, 2025

5  out of  5
rating by Pamela Nagawa
"Teresa has a gift for breaking down complex insurance topics in a way that’s easy to understand and actually engaging. Her knowledge, professionalism, and genuine care for helping people protect what matters most truly shine through. I highly recommend connecting with Teresa and the Kyle Sherburne team for your insurance needs"
We responded:
"Hey Pamela! Thank you for your kind words. We have an exceptional team who love taking care of our clients. ~ Thersa"
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Shirley Blankenship

April 9, 2025

5  out of  5
rating by Shirley Blankenship
"Wonderful people to do business with, always very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mikel Burroughs

April 9, 2025

5  out of  5
rating by Mikel Burroughs
"I worked with Thersa Couch at Sherburne State Farm to see if I could get better insurance and rates for Home, Autos, and Motorcycle. Thersa went the extra mile for me and was very thorough and professional. We’ll keep going back checking on rates and other insurance because of the great service and courtesy. Thersa rocks"
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NextGen Restoration LLC

April 9, 2025

5  out of  5
rating by NextGen Restoration LLC
"Thersa Couch is a highly professional agent who offers personalized coverage tailored to each client's needs. She provides exceptional customer service, ensuring a smooth and stress-free experience throughout the process. Thersa's expertise and responsiveness make her a trusted choice for anyone seeking reliable insurance solutions."
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Nikko Tamez

April 9, 2025

5  out of  5
rating by Nikko Tamez
"I deal with insurance agents from all major providers. In all my years in this industry, Thersa Couch is best in the business! Not only does she bring the highest level of competence and professionally but she has your Best interest at heart!"
We responded:
"Thank you Nikko for your kind words! I strive to provide the best customer service and be fully transparent through the process. I appreciate your feedback! ~ Thersa"
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Laura Murillo

April 9, 2025

5  out of  5
rating by Laura Murillo
"When I wanted my home and auto policies looked at Thersa Couch made the whole process very easy. Her great customer service and knowledge made me feel confident in switching over to State Farm!"
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John Boudousquie

April 9, 2025

5  out of  5
rating by John Boudousquie
"Great service. Long time client with State Farm but they were first to take the time and walk me through my policy.!"
We responded:
"Hi John! It was a pleasure talking with you and your wife! We look forward to protecting you and your family for a long time! ~ Thersa"
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Jonathan Tamez

April 9, 2025

5  out of  5
rating by Jonathan Tamez
"Thersa Couch is so insightful and easy to understand, even when policies seem so stressful she explains everything clearly and concise, 100% recommend!!"