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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April 13, 2024

5  out of  5 rating by Ijoeycollier
"Kyle has to be one of the nicest guys I’ve ever come across! Not only that but his staff has to be one of the best insurance agencies I’ve ever come across. I will always stay with them, no reason to switch! Very helpful!"
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Heidi Wood

January 17, 2024

5  out of  5 rating by Heidi Wood
"My previous insurance rates were increasing drastically last year. So I reached out to the staff of Kyle Sherburne's office and they were able to get me almost half of what I would have been paying with the previous company. Theresa helped me and was extremely responsive and helpful! Highly recommend!"
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Hope Beyond Bridges

January 17, 2024

5  out of  5 rating by Hope Beyond Bridges
"We had a great experience and felt like they patiently answered our questions and just a phone call away when we needed them."
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Lexy Scott

October 12, 2023

1  out of  5 rating by Lexy Scott
"I was initially happy with my rate and service in the beginning of this year. When I renewed in summer, they raised it by $100 with no accidents or explanation for the raise. I can never seem to get an answer from this team unless it is their payment reminders. I pay this location $195 for one driver with no driving history to explain this raise in price. Paying nearly $200 per month, you would think the customer service would be better. I was late on a payment, communicated to Jaclyn that I would pay on a specific pay date and she said she noted it on the account - they still cancelled my policy the day before & did not answer any of my questions in regards to pricing or my policy when I responded to her. No point in communicating with them, they are only worried about money here, not actually helping their customers. Surprise. Sidenote: I never leave bad reviews, but this is a bit ridiculous from a corporate insurance company. I am sure they will respond with excuses or reasons to disregard this comment - my advice, save your money and the stress - do not choose here."
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Ben Dillard

October 11, 2023

1  out of  5 rating by Ben Dillard
"Stay away from this office. Kyle is seemingly never there and his staff just aren't taking care of business. Had my first at fault auto incident on my vehicle that has been insured with State farm since I bought it new. My rental coverage ran out 2 weeks ago and State farm still hasn't issued the money necessary to repair the car. So we're down to sharing one small car with a family of six. This doesn't seem to be a priority. I've asked for timely updates on progress which has simply not been happening. Weeks go by, no progress, no communication, no accountability. They are diligent about trying to sell me a life insurance policy though. Good grief."
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Shanna Hall

June 27, 2023

5  out of  5 rating by Shanna Hall
"Very responsive and professional."
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Roger Smith

November 5, 2020

5  out of  5 rating by Roger Smith
"Attentive to details and clearly addressed any questions. Great experience."
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Scott Hubert

July 26, 2020

1  out of  5 rating by Scott Hubert
"This agency let me down in failing to even return my call after a rather minor claim. Can't imagine what a nightmare it would be if I'd been involved in a larger claim. Amazed that I pay an inflated premium for agent representation and yet, can't even get a reply email/phone call from that agent. State Farm sure has declined from the days when my parents were loyal to them and in the 20 years I've had them. Insurance is a saturated market and I'm excited about changing to a new underwriter soon enough. Thanks for nothing, Kyle Sherburne/State Farm."
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J Axel

July 7, 2020

5  out of  5 rating by J Axel
"Really friendly and helpful"
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Stephen Zavorski

November 28, 2019

5  out of  5 rating by Stephen Zavorski
"Great service"
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James Jackson

December 1, 2018

5  out of  5 rating by James Jackson
"Friendliest agents"
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May 16, 2018

5  out of  5 rating by CHRIS SHATTO
"Angie at State Farm is amazing! I have been a long time member at USAA and thought that I had the best insurance company. Well I was totally wrong, she made it super easy and saved me hundreds of dollars. Not only did she save me money, her customer service skills are top notch! I will be recommending Angie at State Farm to anyone and everyone that I possibly can because of her!"
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Dream Producers

May 16, 2018

5  out of  5 rating by Dream Producers
"Angie is amazing! She set us up with auto and home. Then we decided to buy a new car, never knew State Farm can do the financing too! And bonus, it includes pay off protection free!! Here’s where she gets amazing! She had everything set, then the car was not exactly as we had ordered so we changed vehicles. In less than 1/2 hour, she had our new financing and insurance set and ready to go!!"
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Jessica Blanchard

May 15, 2018

5  out of  5 rating by Jessica Blanchard
"Kyle Sherburne's team is awesome! I had great experiences with Angie, she was able to help me with an issue with my car accident claim. She researched and called state farm and was able to resolve my issue. I really appreciated her efforts and it's a great feeling to know I'll be taken care of."
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David Marks

May 14, 2018

5  out of  5 rating by David Marks
"Andrew Barrow , with State Farm was exceptional, he wrote my wife and I’s Insurance policies, in a efficient, and thorough way. We were truly impressed, we felt like our personal information was protected and Had a strong sense of security, we also felt like the rates we were quoted met and acceeded the market standards . I give this company five stars and will recommend these professionals any day ."
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M Abssi

May 10, 2018

5  out of  5 rating by M Abssi
"Andrew came highly recommended from a family member and he did not disappoint. He was very knowledgable and responsive. I will be referring family and friends to him for their insurance needs."
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Richard Abi-Rached

May 4, 2018

5  out of  5 rating by Richard Abi-Rached
"Team here is benevolent and diligent. You can trust Andrew and everyone he works with to take care of you whole heatedly"
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J&S Matus Motorsports, Inc.

April 28, 2018

5  out of  5 rating by J&S Matus Motorsports, Inc.
"Andrew has been amazing ! Thank you so much !!! I foresee a longtime commitment with you guys ..."
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Hadley Hargrove

April 23, 2018

5  out of  5 rating by Hadley Hargrove
"Saved me money switching from geico after nearly 10 years. I have peace of mind knowing Andrew Barrow will always get me the best deals in the market place and really,”he makes insurance easy”. Andrew makes insurance personal where I used to just feel like a number at Geico. Definitely recommend Andrew , especially if ya like saving money. State Farm gets 2 thumbs up from me."
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suzie phelps

April 23, 2018

5  out of  5 rating by suzie phelps
"Andrew Barrow, with Kyle Sherburne-State Farm Insurance Agent, was very helpful in getting me the insurance I needed. I told Andrew what I wanted, and he got back with me on the same day with a quote. I chose to change my coverage to State Farm because of Andrew Barrow's professionalism and his help in getting me the best deal possible for insurance on my car."
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Josh Whitehead

April 23, 2018

5  out of  5 rating by Josh Whitehead
"Friendly and knowledgeable! Definitely helped take the headache out of getting my policy setup. Andrew Barrow assisted very promptly with answers to my many questions! Thanks again and would highly recommend."
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New User

April 15, 2018

5  out of  5 rating by New User
"5 stars for this office! Angie is an awesome representative of their company. Everyone always complains about how expensive insurance is in general, but those complaints turn into compliments as soon as there is a claim! State Farm is one of the oldest, well known Insurance companies in existence. When you pick State Farm, you are choosing to go with a brand that is well known, established, and takes care of its customers. When you want a company that answers their phones, is there for their customers when there is an issue, and does things by the book, you want the team at Kyle Sherburne State Farm!"
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ryan dunkerley

April 13, 2018

5  out of  5 rating by ryan dunkerley
"Great people, great customer service and great prices! Can’t beat them!"
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Will Graves

April 13, 2018

5  out of  5 rating by Will Graves
"I am 25 and was nervous about taking on my own insurance and basically all the facets of becoming an adult, however with State Farm it has been a blessing. My account manager Andrew Barrow was extremely helpful and always available for any and all of my concerns. It has taken any worry I had about insurance away and made it something I am glad to have. I know I can count on Andrew answering my call and helping me with any and every concern I have. I highly recommend everyone at the Kyle Sherburne office. Thanks guys for all you do, if anyone is actually reading these anymore, give them a call. You won’t regret it."
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Amil Abssi

January 16, 2018

5  out of  5 rating by Amil Abssi
"Love this office and the people in it! Just recently moved my entire family's coverage over in a quick and easy transition. Amazing customer service and great savings with better coverage than what we were previously covered for. I couldn't be happier! Thank you Andrew and Kyle!"